Learning and Assessment Kit-SITXHRM012 Monitor staff performance Advanced Diploma aggressive or abusive customers SIRCIND002

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related activities MSL952001 Collect routine site samples MEM11011B Undertake manual handling MSMOPS100 Use equipment If you require RPL Kits with comprehensive benchmarking

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CUAIND211 Develop and apply creative arts industry knowledge TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more) CUASTA212 Assist with bump in and bump out of shows CUAWHS312 Apply work health and safety practices TLILIC0003 Licence to operate a forklift truck RIIWHS204E Work safely at heights CPCCWHS2001 Apply WHS requirements

Mapping Document - ACSF and Standards alignment matrix

Units of competency NWPIRR022 Maintain meters for rural water supplies NWPIRR014 Install meters for rural water supplies NWPNET002 Prepare and restore work site AHCWHS301 Contribute to work health and safety processes NWPNET011 Locate

Learning and Assessment Kit-SITXHRM012 Monitor staff performance Advanced Diploma aggressive or abusive customers SIRCIND002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to