Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems If you require RPL Kits with comprehensive benchmarking
Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM22001A Perform engineering activities MEM22002A Manage self in the engineering environment MEM30007A Select common engineering materials MEM30012A Apply mathematical techniques in a manufacturing
Core units BSBWHS401 Implement and monitor WHS policies
ICTTEN312 Install telecommunications network equipment ICTTEN313 Work on and resolve recurrent network faults If you require RPL Kits with comprehensive benchmarking
Core units CUAACD531 Refine drawing and other visual representation tools CUAPPR511 Realise a body of creative work CUAPPR512 Develop sustainability of own professional practice CUAPPR513 Present a body of own creative work CUAPPR515 Establish and maintain safe creative practice Elective units BSBCRT412 Articulate
Learner Guide-FSKWTG008 Complete routine workplace formatted texts EAL Core units BSBCUS501 Manage qualityOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce