Learner Guide-MEM11011 Undertake manual handling Course Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

configure and test network security ICTPMG501 Manage ICT projects ICTPRG418 Apply intermediate programming skills in another language ICTPRG503 Debug and monitor applications ICTPRG527 Apply intermediate object-oriented language skills ICTSAD501 Model data objects ICTSAD502 Model data processes ICTSAD506 Produce a feasibility report If you require RPL Kits with comprehensive benchmarking

Type C buildings CPCCBC5001 Apply building codes and standards to the construction process for Type B construction CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5003 Supervise the planning of onsite building and construction work CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5010 Manage construction work CPCCBC5011 Manage environmental management practices and processes in building and construction CPCCBC5013 Manage professional technical and legal reports on building and construction projects CPCCBC5018 Apply structural principles to the construction of buildings up to 3 storeys CPCCBC5019 Manage building and construction business finances Elective Units BSBPMG532 Manage project quality BSBPMG538 Manage project stakeholder engagement CPCCBC5004 Supervise and apply quality standards to the selection of building and construction materials If you require RPL Kits with comprehensive benchmarking

equipment and merchandise SIRCCPM006 Develop a pharmacy product and service range SIRCDIS002 Deliver medicines to customers outside the pharmacy If you require RPL Kits with comprehensive benchmarking

Core units BSBXTW301 Work in a team FWPCOR3201 Implement safety

Learner Guide-MEM11011 Undertake manual handling Course Core units MSMENV272 Participate inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce